Privacy policy
At Hotel Presidential, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our hotel, use our website, or make a reservation.
Information We Collect
We collect basic personal information such as:
• Name, contact details, and ID/passport number.
• Booking details (dates, room preferences, companions).
• Payment information (credit/debit card details).
• CCTV footage for safety and security.
• Website or Wi-Fi usage data, where applicable.
How We Use Your Information
We use your information to:
• Process and confirm your bookings.
• Provide hotel services and customer support.
• Communicate with you before, during, and after your stay.
• Comply with legal and security requirements.
• Improve our services and guest experience.
• Send promotional offers (only if you agree).
Sharing Your Information
We may share your data with:
• Payment and booking service providers.
• Government or security agencies when required by law.
• Trusted partners who help us operate our hotel and website.
We do not sell or rent your personal information to third parties.
Data Protection
We take all reasonable steps to keep your personal information safe and secure using modern data protection measures and restricted staff access.
Contact Us
If you have any questions or privacy concerns, please contact us at:
Email: Info@presidential-hotel.com
Phone: +234 805 5559 500
Address: BIRABI STREET, NEW GRA, PORT HARCOURT